邮箱无法在 App 中更换。如您已无法登录注册邮箱，请通过 App 内的在线客服申请账户找回。为保护您的资产，我们需要先核实您是账户的真实持有人，核验方式取决于账户余额：
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账户余额
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核验方式
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|---|---|
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低于 500 美元等值
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提交一段本人手持证件的视频。视频中请说明您的注册邮箱及最近一笔交易的信息，如日期、商户和金额。
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500 美元等值及以上
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与客服进行视频通话。通话中需实时出示证件和本人面部，并回答与账户及近期交易相关的问题。通话将录像存档。
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核验通过并完成内部审核后，我们将协助您转出账户余额。处理进度以客服通知为准。
注：1）为防范伪造，核验仅接受视频，不接受照片。2）客服不会索要您的验证码、助记词或私钥。
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